PetGoLifeFAQ
Common questions
Short answers. For anything else, email support@petgolife.com.
Is PetGoLife a medical or veterinary app?
No. PetGoLife helps you organize your pet's care, reminders and records. It does not diagnose medical conditions or provide veterinary treatment. Always consult a licensed veterinarian about your pet's health.
Do I need a subscription?
Yes. PetGoLife includes a 7-day free trial, followed by a monthly or annual subscription. There is no limited free version.
Which phones are supported?
PetGoLife is available on iPhone through the App Store.
Can I use PetGoLife for more than one pet?
Absolutely. Add multiple pets to one account, each with their own profile, schedules and records.
How do I cancel?
Cancel in iPhone Settings → [your name] → Subscriptions, or from Manage subscription in the app. You keep access until the end of the current period.
How do I delete my account?
Use Delete account in the app Settings (or on the paywall). That schedules deletion with a 30-day recovery window if you log in again. Deleting your account does not cancel an App Store subscription — cancel that separately in iPhone Settings.
Do you sell my data?
No. See the Privacy Policy for what we collect and why.